Email the client when it's ready

sherlock can email the client as soon as their repair estimate is ready, with a link to their report. This email is off until you turn it on.

Turn it on

1. In sherlock office, go to Settings, then Notifications.

2. Find Repair estimate ready.

3. Turn on the email to the Client.

You can change the wording of the email on the same screen. The link to the report is always added below your text.

Who gets it

• The client on the order.
• For an inspection booked in ISN, the clients listed on that inspection, once its report is published.

Note

Your office is told too: the same setting has an alert in the sherlock office inbox and an email to the office when a repair estimate is ready.